ISS

ISSIIS use Metricus for reporting and analytics related to their Microsoft Lync environment Detailed call information is available to enable troubleshooting of call quality and measurement of user experience. ISS selected Metricus as ‘out of the box’ reporting solutions for Lync did not provide the level of detail required, nor the capacity for self-service analytics

Located: USA

Industry: Services

Solution: Metricus Enterprise

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